Chris talks about how social media can help improve customer service for small business owners. Using social media for customer service is something that businesses say is important but the facts don’t back that up. Social media is one of the more necessary tools for customer service but most small business owners don’t have a plan for utilizing this powerful tool. Chris provides information for starting to use social media for customer service and how to interact with people to resolve issues through social media sites.
Paveya Podcast: Small Business Social Media Customer Service was last modified: August 10th, 2015 by
